English Training. What does it mean to listen?

The Key to fundamental key to good communication – listening

Listening is the ability to accurately receive and interpret messages in the communication process. Listening is key to all effective communication. Without the ability to listen effectively, messages are easily misunderstood. … Effective listening is a skill that underpins all positive human relationships

Look (make eye contact)

Inquire (ask questions)

Summarize (relay back to the speaker his or her main points)

Take Notes (grab on to key phrases )

Encourage (give the speaker your support)

Neutral (stay objective)

Watch the Columbus Bet and See How Communication Breaks Down


  1. Who is Luigi?
  2. What does Isabella suspect her husband is doing?
  3. Why was Roberto fired?
  4. How much money does he bet?
  5. How much money do they win?

Written by

Vincent Towerpast

English Language Consultant for Business English courses and Journalist - Foreign Correspòndent